Thought for the day 8-21-7

Without good motivation, science and technology, instead of helping, bring more fear and threaten global destruction. Compassionate thought is very important for humankind.

-His Holiness the Dalai Lama

Compassionate business is, too. Use your business to help others, and let us help!

Thought for the day 8-9-7

Before the world was created, the Self
Alone existed; nothing whatever stirred.
Then the Self thought: "Let me create the world."
He brought forth all the worlds out of himself:
Ambhas, high above the sky; Marichi,
The sky; Mara, the middle region that is earth;
And Apa, the realm of waters below.

-Aitareya Upanishad

What kind of world do you want to create today? How can Serious Vanity Music help?

Thought for the day 8-8-7

It is really not the number of things you do, but the efficiency of each separate action that counts.

-Wallace D. Wattles

Remember to take time today to do each thing to the best of your abilities!

Thought for the day 8-7-7

I believe that to meet the challenges of our times, human beings will have to develop a greater sense of universal responsibility. Each of us must learn to work not just for oneself, one's own family or nation, but for the benefit of all humankind. Universal responsibility is the key to human survival. It is the best foundation for world peace.

-His Holiness the Dalai Lama


Remember this thought today as you do business in the global marketplace!

mmmtow mailing list and how to protect yourself!

Dana here from SVM! I usually don't like to pass along anything with a seemingly negative vibe, but in this case, I think there's enough that can be learned from my experience to make it worth sharing with my fellow business operators!

I belong to a great mailing list by author and studio owner Jeffrey P. Fisher. You've probably seen some of his books like Cash Tracks or Ruthless Self-Promotion in the Music Industry (these and several others are currently in my own studio library!). His list is a great one to join if you want some quick tips from an experienced guy!

I just shot him off an email about something I read in his newsletter this morning. I've pasted it below, too, and hope it stands as an example of how to turn a negative business situation into a positive.





>>* There were quite a few responses to the last few tips. My words
seem to resonate with readers. Here's a particularly interesting
observation from Kent Mulkey: "In April, I did a favor for an
acquaintance and videotaped a BellyDance Recital and made DVDs of the
event. The carrot was a certain amount of money after the DVD orders
were collected. The bad part is that they didn't like the DVD after I
delivered 30 copies. They had given me a check after delivery of the
30, and I deposited it. Now, they want all the money back and will
not return the DVDs. The supplies for this were above one hundred
dollars and the time spent was way too much. I am disappointed they
didn't like my work but I thought it was okay especially taking into
account the lighting conditions and some other uncontrollable
handicaps. Not to mention that it was a favor because they couldn't
find a real video jock to film the show. I didn't pursue them at all.
Now I have to decide if I will return all the money or minus
expenses. They will not ever be a client. The good thing is that I
learned how important a contract is, even for a favor. Any time money
is involved or even not a contract can save much anxiety about what
the right thing to do is. All customers should pay for a job done in
good faith."<<

I definitely think we SHOULD be paid, but, as in any business, we have to prepare a plan for those times when we get the less-than-desirable clients.

I sometimes acquire clients through third-party job sites, that handle both the leads and proposals, as well as payment. One thing you have to keep in mind with these places (which I learned the hard way) is that, though they themselves are reputable, finding a client via them doesn't mean the client is reputable.

I was hired for a :60 radio jingle, and did a great job for a great price. We handled all script writing and voice auditioning in-house, had great communication with the client, and received 50% of our total fee upfront. It was a fun job, and everything was going great!

Then, contact became sporadic. I wasn't getting the feedback I needed to get the job wrapped up to meet their broadcast schedule. Finally, I heard back and all seemed to be going great again. They wanted to deliver final payment, even before we were done, since it was a lag on their end.

I invoiced, and that was the last I'd heard until I got notice from the job site that they'd been paying all of us (they'd hired several other professionals for other jobs at the same time) with a fraudulent credit card. This resulted in a chargeback to me for what I'd already been paid, plus a lot of time and work down the drain for myself and the voice artist I'd ultimately hired and paid.

I did a little research, and it turns out the client (who had several different names he was working under) wasn't even really working for who he'd said, so I had no legal course of action with them. The 'client' himself was overseas and, after I'd done some research, wanted on several warrants for more of the same (though with much bigger monies involved than little ol' me!).

I knew I would be taking a loss on this situation, if I chose to. But I wanted to take my lemon and make a lemon martini!

Since I never relinquished ownership of anything, I have a great piece of work which is now not only a great spec piece I can show other clients, but one that is ready to license to the next company who needs a slick :60 ad with quick turnaround (with the quick addition of a new voice over). I also built some great relationships with overseas voice talent that I know will be revisited with future projects. And the job service chargeback isn't something that's a ton of stress, since I was more than cooperative with sharing the information I had on the fraud, in order to keep him off of the site in the future.

My advice to share? If you work with a third party job site that handles any part of the payment process for you, utilize their "Escrow" service, instead of "Invoicing" or using an outside payment method! If I had insisted on "Escrow", I would have been more protected under their ToS, and could have even used their legal service to fight for me at no extra charge. They're in the same boat as we are when things like this happen, and have just as much to gain by going after these frauds. Don't be afraid to lose a few clients who are turned off by the "Escrow" requirement in order to protect yourself in the long run!

And of course, never see a job as a complete loss. With the prior posted DVD problem, use it as a sample, if you're still proud of it, or find a way to maybe re-edit it to satisfy the client (then maybe place it online for downloading/burning to DVD at their convenience). There's always a way to keep your reputation intact and losses to a minimum.